⚖️ German Law Governed

Terms of Service

Last updated: 27 March 2026  ·  Effective: 27 March 2026

1. Parties and Agreement

Velocity AI Group — Stuttgart, Baden-Württemberg, Germany
Email: hello@velocityaigroup.co

2. Scope of Services

AI automation consultancy including chatbots, CRM setup, lead generation, appointment booking, and custom AI integrations. Scope defined per written proposal.

3. Payment Terms

Milestone-based billing. 50% deposit required before work starts. Invoices due within 14 days. Prices from €497 excl. VAT. Late payments incur 1.5%/month charge.

4. Refund Policy

Deposit non-refundable once work commences. Signed-off milestones are non-refundable. Either party may terminate with 7 days' written notice.

5. 30-Day Post-Launch Support

All projects include 30 days of bug fixes and minor adjustments post-launch at no charge. Does not cover new features or third-party platform changes.

6. Intellectual Property

Client receives full ownership of custom deliverables upon full payment. We retain rights to proprietary frameworks and methodologies.

7. Governing Law

Governed by the laws of the Federal Republic of Germany. Jurisdiction: courts of Stuttgart, Baden-Württemberg.

8. Contact

📧 hello@velocityaigroup.co — Velocity AI Group, Stuttgart, Germany