Za hotele, restorane i barove na Jadranu For Adriatic hotels, restaurants & bars

Rezervacije koje propadaju noću? AI ih hvata. Bookings slipping away after hours? AI catches them.

Velocity Hospitality OS povezuje alate koje već koristite — WhatsApp, Instagram, rezervacije, PMS — u jedan AI sloj. Ništa ne mijenjate, ništa ne selite. Velocity Hospitality OS connects the tools you already use — WhatsApp, Instagram, reservations, your PMS — into one AI layer. No rip-and-replace, no data migration.

Zvuči poznato?Sound familiar?

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Gost piše u 22:00 — nitko ne odgovaraA guest messages at 22:00 — nobody answers

Upit stigne na Instagram ili WhatsApp izvan radnog vremena. Do jutra je gost već rezervirao kod susjeda.The enquiry lands on Instagram or WhatsApp after hours. By morning, the guest has booked next door.

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Osoblje stalno prekida voditeljeStaff interrupt managers all day

U hotelima koje smo analizirali: oko 100 istih pitanja po voditelju, svaki dan — otprilike 5 sati izgubljenog vremena.In hotels we've audited: ~100 repeat questions per manager, per day — roughly 5 hours of lost time.

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Uvođenje sezonaca traje tjednimaOnboarding seasonal staff takes weeks

15–30 dana da novi konobar ili barmen postane samostalan — usred špice sezone.15–30 days for a new bartender or waiter to become independent — right in peak season.

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Sve ovisi o WhatsApp grupamaEverything depends on WhatsApp groups

Promocije, obavijesti, izvješća — ovise o tome hoće li se netko sjetiti. Informacije se gube, prihod propada.Promotions, announcements, reports — all depend on someone remembering. Information gets lost, revenue leaks.

Što ugrađujemoWhat we install

Jedan AI sloj iznad vaših postojećih sustava — kao slojevi, ne zamjena. One AI layer above your existing stack — a layer, not a swap.

01

AI asistent znanja za osobljeAI Knowledge Assistant for staff

Svaka procedura, cjenik, pravilo i meni — odgovor odmah, na bilo kojem jeziku. Novi zaposlenici rade kao iskusni. Radi na dokumentima koje već imate.Every SOP, price list, policy and menu — answered instantly, in any language. New hires perform like tenured staff. Runs on documents you already have.

02

Employee Hub i onboardingEmployee Hub & onboarding

Jedan izvor istine: imenik, pravila, checkliste, dnevne upute. Uvođenje sa tjedana na dane. Obavijesti koje stignu do svih — ne umiru u grupama.One source of truth: directory, policies, checklists, daily briefs. Onboarding cut from weeks to days. Announcements that actually reach everyone.

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AI concierge za goste — glas i chatAI Guest Concierge — voice & chat

Jedan AI mozak na telefonu, WhatsAppu, webu i QR kodu u sobi. Odgovara, rezervira stol ili spa, promovira večerašnje evente — i eskalira osoblju s cijelim transkriptom.One AI brain across phone, WhatsApp, web chat and in-room QR. Answers, books tables and spa, promotes tonight's events — and escalates to staff with full transcripts.

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Izvješća i prihodovna analitikaOperations & revenue intelligence

Automatska dnevna izvješća, dashboardi za voditelje i analitika razgovora koja otkriva propuštene prilike: upsell, direktne rezervacije, povratak gostiju.Automated daily reports, manager dashboards and conversation analytics that surface missed opportunities: upsells, direct bookings, repeat stays.

Brojke s terenaNumbers from the floor

~100
ponavljajućih pitanja po voditelju dnevnorepetitive questions per manager, per day
~5 h
izgubljenog voditeljskog vremena dnevnoof manager time lost daily to answerable questions
15–30
dana za uvođenje jednog barmena danasdays to onboard one bartender today
24/7
AI odgovara na svakom kanalu — glas, WhatsApp, web, QRAI answers on every channel — voice, WhatsApp, web, QR

Podaci iz Velocity operativnih revizija i intervjua s voditeljima u petozvjezdičanom resortu s 500 gostiju, 2026. Figures from Velocity operational audits and manager interviews inside a 500-guest five-star resort operation, 2026.

Kako funkcioniraHow it works

Besplatan razgovorFree discovery call

30 minuta — gdje gubite vrijeme i rezervacije, i što AI može odmah preuzeti.30 minutes — where you lose time and bookings, and what AI can take over immediately.

Ponuda u 48 hProposal within 48 h

Prilagođen plan s jasnim cijenama i rokovima. Fiksna cijena, fiksan opseg.A tailored plan with clear pricing and timelines. Fixed price, fixed scope.

UgradnjaBuild & integrate

Gradimo oko vaših postojećih alata — PMS, POS, WhatsApp. Bez migracije podataka.We build around your existing tools — PMS, POS, WhatsApp. No data migration.

Pokretanje i podrškaLaunch & support

Obuka tima, primopredaja i 30 dana podrške uključeno.Team training, handover and 30 days of support included.

Spremni prestati gubiti rezervacije? Ready to stop losing bookings?

Javite se — razgovor je besplatan i bez obveze. Odgovaramo u roku 24 sata. Get in touch — the call is free with no obligation. We reply within 24 hours.

Druvaughn Edwards · Founder, Velocity AI Group · velocityaigroup.co · LinkedIn